Managing Users

Account Managers for exhibiting brands can create and manage users via the "User Manager" function. To access, click on your username or the down arrow in the right hand corner of your screen followed by "User Manager".

User Manager Dashboard Functions

From the User Manager dashboard you can:

  • Create a New User
  • Select the 'Disable' button next to the desired user to disable their access
  • Deleting Existing Users

By clicking on the Name of any user, you can update the user's name, username, email address, and change their user manager status.

User Managers have the permissions to create and manage users. A user can be identified as a user manager by displaying  'Yes' under the 'Manager' column

Resetting User Password

By clicking the 'Forgot username or password?' link on the log-in page, you will receive a reset password link via email. 

Check out our FAQ article, 'How do I recover a forgotten username or password?' for more information!